FREE Delivery Zones
We are located in S80 1PH postcode and will offer a FREE delivery to Zone C for order over £600 as follow:
Once delivery postcode is entered our website will automatically recognize your post code and if you are in one of the above zones there will be no delivery charges added.
Paid Delivery Zones
The stated delivery charges are for the deliveries to UK Mainland only. Once delivery postcode is entered our website will automatically recognize your post code and apply relevant delivery charges.
FREE delivery on orders over £600
Any single order over a value of £600 will be delivered free of charge to UK Mainland only.
Delivery charges are based on your location and the weight and dimensions of the consignment. Delivery charge is automatically updated upon checkout prior to order confirmation once correct UK post code is entered.
Delivery dates are displayed next to the product price and we aim to delivery within given dates.
Normal delivery times are 8:30am – 6:30pm on working days only. In general we do not deliver on weekends or bank holidays. However occasionally we will be able to offer weekend delivery dates. Buyer will be notified of a delivery date either by email or telephone a day prior to delivery. Please ensure you supply correct contact details.
We aim to deliver as quickly as possible if the goods you ordered are in stock in a UK warehouse, generally that means delivery in 1-3 working days.
Normally delivery is within 1-4 weeks from the date of receipt of payment. Please note some items may be delivered slightly sooner or later than the above stated period.
When you place the order you will receive an automatic e-mail from us confirming the order. We will contact you again a day prior to delivery to confirm the exact date.
If you have an urgent requirement call us with the items you wish to order, your full delivery address and your latest delivery day and we will tell you if we can supply the products in time.
Generally, where an order contains more than one item all items will be delivered at the same time once all items are available.
On the Day of the Delivery
We use different carriers depending on the size and weight of order.
Small to Medium Size items
Small to medium size items such as bedside tables, chests of drawers, wall unit, singular kitchen units, sinks and taps are delivered by Parcel Force. Parcel Force emails tracking information to the customer prior to delivery and on the day of delivery will send SMS with approximate delivery times.
Large Size singular items
Large size singular items such as tall cabinets, wardrobes, beds, desks and long sideboards are delivered by our own transport as well as UPS or XDP and customer receives call or an email notification with tracking number a day prior to delivery. Please note heavy/long goods are delivered to the main building door only.
Multiple item orders
Multiple item orders such as bedroom sets, kitchen sets, children’s room sets, dining room sets or a combination of over 3 items are being delivered by palletised courier service. Exact delivery date will be confirmed and agreed with the customer 24-48 hrs prior to delivery. We will be happy to work with you to find a suitable date.
Goods are delivered on a pallet to the building door only or curbside depending on access available. Driver can pull the pallet to the desired location as long as there is smooth, wide enough path available.
With this service where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £25 to cover part of the cost of the failed delivery.
General information on delivery of small, medium and large items.
The goods will be left inside your premises at the safest convenient location. Large Items only – delivery drivers as standard will not carry large items upstairs, and all transportation of your goods to a location upstairs is entirely carried out at the contractors risk and discretion. PLEASE NOTE “carry items upstairs” also covers flats which are not located on the ground floor.
Our drivers are unaccompanied; they will not move or take away any existing goods or property and will not carry out assembly or installation of the goods.
Acceptance of the products
Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 5 working days after delivery to the Buyer. After acceptance the Buyer shall not be entitled to reject Products which are not in accordance with the contract